Chiropractic Staff Training 101
4 Hours
$116
Becoming a member of the health care team is a demanding role involving any aspect of the patient engagement process. From the initial visit of the patient to the discharge of the patient from care, assisting the patient and the clinicians involves understanding the practice’s operations and patient treatment needs. The following topics are covered:
- Understanding Chiropractic Care: Your new career
- Answering Commonly Asked Questions in Chiropractic
- Understanding Patient Evaluation & Management Encounter types
- Advanced Multiple Appointment Scheduling
- Understanding Patient Relations
- Visit 1: The New Patient Experience
- Patient Care Management for Staff
- Fundamentals of Third Party Payment Systems
- Acknowledging the Referrer
- Teamwork in the Practice
This course brings the new staff hire into the understanding of the nature of the chiropractic practice, patient care, front office and billing procedures, and teamwork. Key aspects of learning how to implement patient relations and heightening the patient’s experience to brings them into a better quality of patient-centered care.
Upon completion of this seminar, participants are expected to be able to:
- Understand the principles of chiropractic care
- Understand the patient experience, care management, and coding
- Understand how to engage patients to help them understand the healing process
Instructors: Dr. Scott Munsterman, DC, FICC Dr. Tim Wakefield, DC, DACBSP, CCST, CSCS
Chiropractic Assistant Program
16 Hours
$159
Instructors: Scott Munsterman, DC, FICC, CPCO & Karen Korth, Ph D, NCC, PCMH, CCE, CPHPA
This 16 hour Chiropractic Assistant program is unlike other training programs for key personnel within the chiropractic practice. The people you have chosen to work with you in your practice are literally your eyes, ears, and hands as you work hard to provide exceptional care for your patients. This program gives your staff firsthand knowledge in compliance, understanding patient safety measures including training on air borne pathogens (i.e. COVID-19 disease prevention), as well as privacy and security of personal health information. Proper coding, billing, and other operational tasks essential to the performance of the practice is covered. Help your staff become knowledgeable in all aspects of the practice so you can focus on taking care of your patients.
Educational Objectives
Upon completion of this seminar, participants are expected to be able to perform chiropractic clinical assistant tasks with knowledge of:
- Foundational knowledge of human anatomy, physiology, clinical terminology, and common conditions and treatments.
- Patient safety – recognizing hazards, understanding the CDC and OSHA guidelines for airborne pathogens (i.e. COVID-19 disease), informed consent, understanding red flags, etc.
- Documentation consisting of patient intake forms, HIPAA policy compliance, Medicare documentation requirements, proper coding and billing procedures, fraud, waste, and abuse.
- Ethics and Boundaries including sexual harassment, patient relationships pertaining to appropriate behaviors and ethical judgement.
HI-FIVE Chiropractic Assistant Care Coordination Training
$116
Getting ready for the new payment system can be a challenge for us clinicians – but what about our staff? We know that if our staff is not on board, the practice will go nowhere fast. The Hi-Five CA Training program provides your staff with a solid base to understanding the components driving the fundamental changes within the new payment system environment. It covers the importance of care coordination, patient engagement, and how to function as a team.
This HI-FIVE training opportunity is available for all chiropractic assistants. The entire 5 modules will earn 4 CEUs.
Our comprehensive online HI-FIVE training covers the following five topics:
- Population Health
- Care Coordination and Interoperability
- Value-Based Care
- Healthcare Data Analytics
- Patient-Centered Care
Welcome to HI-FIVE (Health Informatics For Innovation, Value & Enrichment)!
In conjunction with the Office of the National Coordinator for Health Information Technology (ONC), Columbia University has developed a unique professional development training and is providing it through Best Practices Academy, an ONC Bronze level training partner. The HI-FIVE program was designed for healthcare professionals to update their knowledge of health information technology within the context of the most relevant topics in today’s changing healthcare landscape.
Certified Chiropractic Clinical Assistant Program
25 Hours - $249.00
This 25 hour Chiropractic Clinical Assistant program is unlike other training programs for key personnel within the chiropractic practice. The people you have chosen to work with you in your practice are literally your eyes, ears, and hands as you work hard to provide exceptional care for your patients. In addition to clinical training, this program gives your staff firsthand knowledge in compliance, understanding patient safety measures including training on air borne pathogens (i.e. COVID-19 disease prevention), as well as privacy and security of personal health information. Proper coding, billing, and other operational tasks essential to the performance of the practice is covered. Help your staff become knowledgeable in all aspects of the practice so you can focus on taking care of your patients.
Educational Objectives
Upon completion of this seminar, participants are expected to be able to perform chiropractic clinical assistant tasks with knowledge of:
- Foundational knowledge of human anatomy, physiology, clinical terminology, and common conditions and treatments.
- Patient safety – recognizing hazards, understanding the CDC and OSHA guidelines for airborne pathogens (i.e. COVID-19 disease), informed consent, understanding red flags, etc.
- Patient Procedures regarding therapeutic modality indication, contraindications, proper use.
- Documentation consisting of patient intake forms, HIPAA policy compliance, Medicare documentation requirements, proper coding and billing procedures, fraud, waste, and abuse.
- Ethics and Boundaries including sexual harassment, patient relationships pertaining to appropriate behaviors and ethical judgement.
Instructors: Scott Munsterman, DC, FICC, CPCO & Karen Korth, Ph D, NCC, PCMH, CCE, CPHPA
Become a Certified Chiropractic Clinical Assistant Upon successful completion of this program, the learner is eligible to take the FCLB Certified Chiropractic Clinical Assistant Exam to become a Certified Chiropractic Clinical Assistant.
Certified Chiropractic Assistant Renewal
6 hours$59
This 6 hour Certified Chiropractic Clinical Assistant Renewal Course equips the CCA with up to date information regarding a key aspect of practice at this point in time: patient safety. With the advent of COVID-19, keeping our staff knowledgeable and ready to work in the practice during these unique times is invaluable to sustaining the trust of your patients and your community. This renew coursework brings a keen focus on how we keep patients safe, understand the risks, red flag, cautious considerations during the patient care process.
Educational Objectives
Upon completion of this seminar, participants are expected to be able to perform chiropractic clinical assistant tasks with knowledge of:
- Patient safety – recognizing hazards, understanding the CDC and OSHA guidelines for airborne pathogens (i.e. COVID-19 disease), informed consent, understanding red flags, common clinical errors, etc.
- Medicare compliance requirements such as proper coding and billing procedures, fraud, waste, and abuse.
- Ethics and Boundaries in patient relationships pertaining to appropriate behaviors and ethical judgement.
Renew your Certified Chiropractic Clinical Assistant certification Upon successful completion of this program, the registered user is eligible to renew their Certified Clinical Chiropractic Clinical Assistant certification with the Federation of Chiropractic Licensing Boards.